Useful information
Delivery information
Delivery details are agreed directly once your product, availability and personalisation have been confirmed.
Delivery availability
Please include your delivery postcode in your enquiry. We will confirm whether delivery is available, the expected timescale and any delivery charge before you agree to order.
Timescales
Handmade and personalised items can take different amounts of time to prepare. An estimated completion and dispatch date will be provided for your specific item.
Personalised orders
Please check all names, messages, colours and other personalisation carefully when confirming your order. If an item arrives damaged or does not match the agreed details, contact us promptly on 07393 344327.