Terms & conditions

Products, guide prices, colours and personalisation shown online are subject to availability. We will confirm the exact product details, final price, delivery arrangements and payment method directly before an order is agreed.

We aim to describe products clearly. Handmade items may have small natural variations, and screen colours can differ. Materials, dimensions and other specifications are confirmed where relevant before purchase.

Customers are responsible for checking names, messages and selected options before confirming a personalised order. Your cancellation and return rights may differ for goods made to your specification, without affecting your rights where goods are faulty or not as agreed.

Website content and placeholder photography are provided for general information and inspiration. Please contact COOPERS CREATIONS LTD on 07393 344327 for current availability and final details.